Professional Support for Everyone
Professional Support for Professionals
Professional Support for Families
Professional Support for Professionals
Eval Support – As the Speech and Language Pathologist, you have unlimited access to onsite evaluation support by our Assistive Technology Specialists. We can help modify our devices to meet the unique needs of the student or patient you are working with. We can also help answer questions about funding options, ordering process, pricing, and lend our combined years of experience to ensure that you have the greatest success possible.
In Eval Remote Support - You can schedule to have Remote Support on standby during your evaluations. This will give you immediate answers to any questions you may have.
Call 1-888-884-2190
In Eval Remote Device-Take-Over – Devices equipped with “FRS Remote Help Desk” allow our remote support team to log into your device when it is connected to the internet. We can then see exactly what you are seeing to answer any questions you may have. We can even interact with the mouse, make modifications and show you how to do things in real time.
Unlimited Onsite Training – It is our goal that you as the Speech and Language Pathologist feel absolutely comfortable with the equipment recommended. You have free and unlimited access to onsite training by our Assistive Technology Specialists. You may invite anyone to attend this training with you, including the family or supporting staff. You may also designate the location of the training as the facility or patient's home.
Remote Support – When you receive your device, Our remote support team is standing by to help you learn the operations of your device as well as how to modify the content of your pages.
Call 1-888-884-2190
Remote Take Over – Devices equipped with “FRS Remote Help Desk” allow our remote support team to log into your device when it is connected to the internet. We can then see exactly what you are seeing to answer any questions you have. We can even interact with the mouse, make modifications and show you how to do different things in real time.
Home Visits – If a device is being mounted to a wheelchair, a one time home visit is free and includes the mounting of the device and any other accessories such as switches and environmental controls. Additional visits may be subject to a fee.
